Inside Conversation

This is just one of those random thoughts that went through my head this weekend, but was too long to get into 140 characters.

• An enterprise is an entity that is trying to address the needs and desires of those beyond its boundaries.
• A community is an entity that is trying to address the needs and desires of those within its boundaries.

It is interesting to keep this in mind when you think about customers, employees and all other stakeholders. Do you consider them to be part of the organization or outside of the organization? It matters with respect to how you choose to interact with them. And conversely, how you choose to interact with them implies what you think of them.

Where you draw a line is important.

Filed under: Uncategorized | Tagged: Community, community architect |